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( At the moment we are only shipping in the US, for orders outside the US please email us directly)
Once we receive your order, party boxes or party items are typically processed and shipped within 2-5 business days. There may be times when items are temporarily out-of-stock and/or backordered. We will notify you of any delays within 2 days of placing your order.
Please note that CDREVENTSHOP/ Casa De Reveurs Events LLC are not responsible for shipping time. Shipping times are provided by the carrier and will vary by destination, shipping method, size & weight of the package.
CDREVENTSHOP/ Casa De Reveurs Events LLC take pride in the quality of our product. If for any reason, you are not satisfied with your purchase please return your complete order within 7 days of purchase for a full refund.
Boxes must be returned in full, individual items will not be accepted. All individual items in the box must be unopened and in their original packaging to be accepted for a refund.
Please return the box via the shipment method of your choice along with the packing slip and please indicate the reason for return.
Mail: Casa De Reveurs Events
P. O. Box 11
Bronx, NY 10463
Your credit/refund will be issued within 1 to 2 weeks from the time the goods are received. Refunds will be issued to the original funding source.
If any items in your party box were damaged in transit, please contact [email protected] within 24 hours once received and we will take care of everything!
CUSTOM ORDERS & SALE ITEMS:
We cannot accept returns or exchanges on any custom-order boxes, final-sale boxes or final sale items.
We may change pricing on products from our website at any time, but changes will not affect orders for which we already received payment. We encourage you read service information to avoid any confusion. or email us with any questions or concern at [email protected]